Emily arrived at the Oxford Wine Company with a degree from Cambridge in English and a “phenomenal wine knowledge”, according to owner Ted Sandbach. She had started “a very ill-advised law conversion course”, in her own words, but fancied a career in wine.
“I said to her, everyone who joins the wine trade has to do the hard yards – working in retail for a couple of years so you really understand the wine business and the people,” says Sandbach. “She did that for two years and was very good at it.”
Emily was later fast-tracked into a marketing and PR role. “Just as with my role as a shop manager, I came into my marketing role with pretty much no experience, and both have been a steep learning curve – although that’s what I enjoy,” she says. “I have just taken on a new responsibility as a co-ordinator of the retail side of the business.
“I also spend time talking to journalists, attending tastings, as well as organising events and travelling between our shops to make sure the managers are kept in the loop about what’s going on in the company.
“I still spend one day a week in the shop serving customers. It’s really important – as someone involved in marketing – that I’m familiar with what our customers are asking about and buying. Ted has given me the freedom to sort of build my own role, which is fantastic.”
Emily is currently redesigning the company website and, having gained her WSET Diploma, is considering the “rather terrifying and exciting prospect” of studying to be an MW.
“Emily’s got modern ideas, she’s got energy, she’s got enthusiasm – all those things you want in young people,” says Sandbach. “And I’m a massive believer in giving young people their head and letting them do what they want to do.
“The whole secret is having people who are brighter and sharper than you are, and that’s exactly what I’ve got with Emily. She communicates beautifully, she’s hard working, very well organised, very thorough and very clear. She’s brilliant.”
Emily wins a bottle of Pol Roger Champagne. To nominate a rising star in your business, please email firstname.lastname@example.org